fire damage

Fire Damage: How Belongings …

Fire damage occurs during situations where lives are often in danger. Due to such stressful situations, thinking on your feet is not an easy thing to do, because getting out alive is obviously the priority. Belongings will be damaged when a home or commercial building is ablaze, and there is nothing to do but pick up the pieces afterwards. Once the flames are extinguished, one must mitigate the losses and salvage whatever suffered the least amount of damage.

In order to do this, a professional fire damage restoration service must be brought in. There are too many mistakes to be made when dealing with fire after-effects, as well as more danger. For example, trapped water can create a hazardous atmosphere that may affect you. Soil-Away can salvage your belongings from the leftover water needed to extinguish the flames. With our truck-mounted extraction units, we can eliminate standing water from interiors so the rebuilding can begin.

Our Cleaning Process for Fire Damage

Salvaging belongings from fire damage requires a strict process in order to properly address both seen and unseen damage. On the surface, there are soot spots and the pungent smell of burning that is almost inescapable. Soot can be difficult to remove because contaminants can hide inside walls and go undetected for some time. With so many issues to deal with all at once, it is necessary to remove foundational sections and items that are too far gone. Basically, everything needs to be processed before the property can be re-inhabited. 

Once we process everything, we can return all salvaged and restored contents. Soil-Away will remove or replace damaged structural and flooring components because soot often aligns with moisture pockets and settles in for further damages. These areas can be a breeding ground for mold and toxic particles thanks to oxygen and excess moisture. Our cleaning process takes care of each unsavory element, with a high chance of returning belongings and locations to pre-fire conditions.

How Does This Damage Occur on a Large Scale?

We have all heard and seen examples of fire damage. However, it is easy to assume that large-scale fires are rare. Unfortunately, the opposite is true. Storm-prone locations can create and spread fires when lightning strikes outside structures or nearby trees. 

Nature also brings wind and water damages, both of which can lead to electricity-sparked fires that develop into a full blaze. While you can take precautions to halt these effects, it is impossible to be 100% protected against Mother Nature. On the man-made side of things, common space heaters can lead to major fires in a home or office. Make no mistake: you need a gameplan just in case a fire occurs. Soil-Away offers an easy-to-book service that can step in and rescue your belongings from larger fires.

Lingering Effects of Fire Damage

Smoke and soot can affect certain appliances within your structure, creating a hazardous property. Fire damage will linger long after the fire department extinguishes the blaze. In order to be 100% sure of your family’s safety, a professional needs to assess and eradicate the damages. Otherwise, these issues will continue to plague your property. Soil-Away works with insurance carriers, property management companies, major corporations, and homeowners on each case. Our experts can mitigate damages and restore belongings despite various contaminations.

Beat Fire Damage with Soil-Away Restoration

Ask us about our commercial loss restoration services. We have solutions to salvage fixtures, carpets, and your prized belongings. With Soil-Away your items have a chance to return to at least equal to or better than pre-loss status. Call us at (603) 641-6555 or visit our website today if fire damages hit where you live or work.

deep cleaning after fire damage

Deep Cleaning After Fire Dam …

Deep cleaning is the only way to remove surface damages that are associated with an out-of-control blaze. Fires can result in the displacement of building occupants, from homeowners to apartment tenants, who must relocate due to unsafe conditions. Soot marks the home or office that survives a fire. Attempting to do a half-cleaning job will not fix the problem, nor will it allow you to return to the way of life prior to the fire. 

In such cases, hire a professional cleaning company to erase those marks. A DIY cleaning job will only leave your dwelling place looking worse. Contaminations will stay where they are without professional cleaning equipment.

Contamination Requires Deep Cleaning

Fire damages are deadly during and after an event. Contamination can linger due to the potency of smoke and soot, not to mention the toxic possibilities of water left over from the fire department’s visit. Contamination requires deep cleaning because there is no easy way to remove these biohazards – at least not by yourself.

In fact, irreversible damage is an unfortunate side effect of fires. You should never attempt to scrub painted walls or decor following fire damages. Carpet and furniture cannot simply be washed. Cleaning products that are inappropriate to the situation leads to additional destruction, often making it impossible to fully salvage items or areas of the building.

Deep Cleaning Soot

Soot-covered items require special attention. Home appliances can become permanently stained if soot is rubbed into the surface by uninformed attempts to clean. An authorized repair service uses high-tech equipment to deal with soot thoroughly. Our vacuums are built to remove loose particles from every surface without redistributing it into the air to continue causing damage. 

With a combination of hard work and special training, our technicians can deep clean both residential and commercial properties. We make it our job to mitigate the pervasive, noxious (sometimes toxic or corrosive) odors left over by a fire. Our staff is fully bonded and insured for the removal of smoky odors and soot damage. With Soil-Away on your side, you’ll know we got rid of all the toxins.

The Aftermath of a Fire: Who to Call

While there are ways to spot-wash minor soot stains from the household walls, attempting to remove soot and other fire-made marks can be dangerous. Without professional services, you can risk your well-being–and the well-being of the people around you–and worsen the situation. In case of a fire, the best thing to do is move on as quickly as possible, which means letting the pros do the work.

Soil-Away deals with any fire, water, and storm aftermath by using speed and precision. This way you can get back to business as usual. As traumatic as a fire can be, there is no need to experience more problems during the clean-up. Contact us now and we can determine the level of damage you have experienced. While each scenario is different, we guarantee a response that can salvage your prized belongings. Our cleaning experts are ready to gear up and make your property look like there was no fire in the first place.

commercial loss restoration

Commercial Loss Restoration …

Commercial loss restoration is necessary to restore hundreds of items that are lost to fire and smoke damage each year. In fires, soft goods like heavy clothing, bedding, and blankets often take the brunt of smoke and flames, not to mention the efforts to diffuse the dangerous elements. After all, a heavy jet of water is going to leave water residue behind and create biohazards. A microbial infestation is not uncommon in a surviving structure post-fire, which can escalate into big losses if this infestation spreads.

At Soil-Away, we have experts who deal with commercial loss restoration on a daily basis. Our team can return damaged goods to pre-flood conditions. Over the years, we have helped save the appliances, fixtures, and carpets of numerous clients who just wanted to return to normalcy. Our Industrial Hygienist can conduct an air and surface sample test to help verify how high the toxin levels are. This establishes a mold spore count baseline, which works as a blueprint. This is only the beginning. That’s why if there’s a fire, Soil-Away can help.

Esporta-Certified Operators 

Certified Esporta Operators are responsible for commercial loss restoration success. In the wake of a fire, traditional washing applications cannot fully restore water- or smoke-damaged soft goods. The only sure way to restore belongings and property is to use the Esporta iS4000 Wash System.

The state-of-the-art Esporta consumes 35% less water than traditional laundry machinery. With the proper care, Soil-Away promises complete restoration of textiles and soft contents. In fact, 85% of thought-to-be unsalvageable belongings can be cleaned and stored away until they are 100% free of smoke and mildew. Likewise, any unsalvageable items will be inventoried, documented, and disposed of safely, along with any harmful debris. 

Thanks to a 24-hour turnaround, your most sentimental belongings stand a chance of renewal. You won’t have to throw away as much as you would expect following a destructive fire.

Commercial Loss Restoration Inside Your Home

Commercial loss restoration isn’t just about saving furniture or cleaning the living room carpeting. A home exposed to fire can become a deadly breeding ground. Water combined with smoke inside a tight structure can result in harmful indoor air quality, which instantly puts the property occupants in danger.

Soil-Away also knows the importance of cleaning and sanitizing the affected rooms and foundations of a home. Debris and soot are not something you can deal with on your own; many unknown side effects can further contaminate your property or cost you money. For a return to a healthy environment, our operators use HEPA vacuums and filtration systems. This technology can wash the affected areas clean of any contaminants so your family members can breathe clean air without worry. We make sure to thoroughly sanitize and deodorize surviving items. Commercial loss restoration helps you move on from loss.

Soil-Away Versus Fire Damages

Soil-Away Cleaning & Restoration doesn’t just clean your soft goods. We also safely dispose of any debris and unsalvageable contents on the premises so you don’t have to. Drywall sections, furniture, and appliances must also go in order for you to rebuild. We use innovative methods and modern technology to stop further losses from gaining any traction. Contact us today for a new start and put the fire in the past, where it belongs. Reach us at (603) 641-6555 to ask for an estimate. 

fire damage restoration

3 Common Causes of Fire Dama …

Fire damage restoration is the only way to completely address a fire and its aftermath. Whenever a property goes up in flames–whether it’s minor or major damage–there will be lingering effects. Water used to put the flames out can combine with smoke, soot, and the contents of your structure. The result is a toxic mix of hazardous damages that make the property dangerous to occupy. 

Unfortunately, the need for fire damage restoration is quite common. Soil-Away’s specialists have seen enough fire cases to know that there are commonalities between every scenario. Call the damage restoration experts at Soil-Away today for a consultation – 603-641-6555.

Fire Damage Restoration for A Space Heater-Related Fire

One of the most common reasons for fires is space heaters. These small but powerful devices easily blend in with other appliances. We forget they are there during the hustle and bustle of everyday life. However, leaving a space heater on can lead to terrible consequences. Firefighters cite space heaters as a major cause for fire damage in homes and offices. Despite the boasts of the manufacturers regarding their safety, leaving them powered up unattended can lead to destructive blazes. One reason this occurs so often is because we overlook them.

In the event of a space heater-related fire, Soil-Away can mitigate any damages and restore your belongings to pre-fire conditions. Following the water needed to extinguish the flames, our truck-mounted extraction units can remove any standing water. In addition, our team uses powerful HEPA air scrubbers, air movers, industrial fans, and dehumidifiers to remove excessive moisture and humidity from the premises. These thorough tactics can help prevent black mold or other biohazards from developing in your surroundings.

Cooking Accidents

As another common reason for fires, cooking accidents can happen within seconds. Before you know it, your kitchen wall might be marked with soot. Heavy smoke will linger behind, contaminating everything, including your foundations and cabinets. A kitchen fire is no joke, often causing extensive damage before being put out. Once this occurs, you’ll need to retain Soil-Away’s restoration services.

Our experts will use special hydrometers and other moisture detectors to find any hidden pockets of moisture within walls or under flooring. Any walls or flooring that are beyond repair will be disposed of. In turn, we can salvage belongings by way of a strict cleaning process, which completely eliminates the fire smell and soot spots. Once everything is processed, all salvaged and restored contents will be brought back onto the premises. This process includes a post-inspection to evaluate the results of our restoration.

Aggressive Storms

A high-level storm can be responsible for creating or spreading fires. Your property, no matter when it was originally built, can suffer from water, lightning, and wind damage. All three can create electrical shorts when walls or foundations are hit with enough force. An aggressive storm spreads fire across a property, which means soot and smoke will overtake every structure in the nearby area. While you can take some precautions to avoid heavy storm damage, it is impossible to protect everything 100%. Storms are obviously chaotic and unpredictable. A freak accident is just that, which means you need a follow-up plan to address the aftermath. 

Fire Damage Restoration with Soil-Away

Soil-Away offers commercial loss restoration, including solutions for damaged appliances, fixtures, carpets, floors, and other surviving contents. The goal is to return your items back to a quality at least equal to or better than pre-loss conditions. At Soil-Away, we also have experts for mold removal, remediation and prevention, HVAC duct cleaning, and other specialized areas. Call us at (603) 641-6555 or visit our website today if you have experienced fire damage.

commercial loss restoration

Commercial Loss Restoration: …

Commercial loss restoration is a necessity for property owners. Any business or workplace can become the site of an out-of-control fire. There are many origin points for such occurrences, including electrical wiring, space heaters, and on-site accidents. Carpet, furniture, or structural wood will easily go up in flames if exposed, and fire can spread very quickly. As a result, damage can spread to everything that is nearby. 

Such disasters tend to destroy property foundations and interiors, along with personal belongings and furniture. Obviously, this much loss can be traumatic, so it is important to know that there are ways to restore a percentage of what was lost. Heat is the most destructive product of a fire, but smoke and its residue can also cause damage. In addition, contamination is a side effect of fires in the workplace.

Soil-Away works with insurance carriers, property management companies, and major corporations in commercial loss restoration. Our process means we can restore many items damaged by fire to their pre-loss conditions. Our expert team will mitigate damages, clean up the disaster, and then restore your facility to a habitable state.

What’s the Damage? 

First, you must consider the extent of the structural damage, along with any damage to the contents caused directly by fire and smoke. In addition, there could be extra damage created by water jets and materials firefighters used to extinguish the blaze. 

Our expert restoration team will examine actual physical damage and the potential of microbial infestation when identifying water damage in the surviving structure. When it comes to a fire, there’s a high chance of debris and soot contamination, including the HVAC duct system. With Soil-Away, you’ll receive a detailed list of services and photo documentation for insurance purposes.

Disposal of Commercial Losses

We’ll work with you during this part of the process to safely dispose of any debris and unsalvageable contents on the premises. We will evaluate individual pieces of furniture and fixtures. If possible, we will restore and clean them for later retrieval. 

Unsalvageable components, like damaged drywall, are torn out and replaced with fresh materials. Our Esporta operator can save and restore hundreds of items that may have suffered fire and smoke damage. This includes special items like favorite clothing, stuffed animals, and footwear. 

High-Tech Equipment for Commercial Loss Restoration

Water combined with smoke, soot, and the contents of your structure is a bad mix. Dealing with these hazards can damage a property’s indoor air quality. Thankfully, Soil-Away Restoration is fully equipped to deal with all the above. 

Our truck-mounted extraction units can remove any standing water. In addition, our team uses powerful HEPA air scrubbers, air movers, industrial fans, and dehumidifiers to remove all moisture and humidity. This step helps prevent black mold or other biohazards from taking hold. Commercial loss restoration includes appliances, fixtures, carpets, floors, and other surviving contents.

Post-Restoration Processing 

Soil-Away Restoration Services will perform a final inspection of your property to ensure all water and fire damage has been addressed. We use special hydrometers and other moisture detectors to find any hidden pockets of moisture within walls or under flooring, where micro-organisms might hide for a long period of time. 

In the end, we will bring all salvaged and restored contents back onto the premises. This process includes a walk-through to review the results of our restoration to ensure your satisfaction. We provide comercial loss restoration that is as complete as possible. 

Certified Cleaning for Commercial Loss Restoration 

Our employees are certified by the IICRC, so you know we will do the job well. These are Esporta Wash System certified operators who work efficiently to restore your commercial property. The goal is to return your items back to a quality at least equal or better to pre-loss conditions.

At Soil-Away, we have experts for mold removal, remediation and prevention, HVAC duct cleaning, and other specialized areas. Call us at (603) 641-6555 or visit our website for more information on the kind of work you need.

fire damage

Fire Damage and How to Retur …

Fire damage adds yet another layer to a terrible experience. Following the trauma of such an event, you will have to face the aftermath of flames and the damage it causes to your property. This can be a complicated process if you’ve never encountered a property damage situation before. 

Thankfully, there is a process to erase the damage from your property. First, you must assess the damage, sort your belongings, and then begin to clean up the mess so you can return to normalcy. Soil-Away can help.

What is the Fire Damage?

You’ll need to assess structural and contents damage caused directly by the fire. Smoke can cause as much damage as the flames themselves. Any water and materials used to extinguish the fire leaves a mark as well.

For the air duct system, we thoroughly remove airborne pollutants such as residual soot, dust, and potential mold spores. Our expert restoration team can examine actual physical damage and the potential of microbial infestation in the surviving structure.

To start with, an Industrial Hygienist (IH) will conduct a property evaluation to detect issues such as asbestos, lead paint and/or mold. This process may include air and/or surface sample tests. The goal is to confirm the level of toxins before beginning remediation. This will help determine the size and scope of the restoration process and ensure proper safety protocols are established prior to the project commencement. 

What Survives from Fire Damage?

We’ll work with you during this part of the process to safely inventory, document and dispose of any debris and unsalvageable contents on the premises. We tear out damaged drywall, flooring, and other components for later replacement.

Certified Esporta operators save and restore tens of thousands of fire- and smoke-damaged items a year. Soft goods like heavy clothing, camping gear, and regular bedding accessories are a priority, and often more can be saved than expected.

However, any unsalvageable items are inventoried, documented, and disposed of with the debris. Our clients benefit from 24-hour turnarounds on emergency and sentimental items, leading to quicker claim settlements. Contact us and begin rebuilding to normalcy.

From Fire Damage Clean-up to Normalcy 

Traditional washing applications cannot fully restore belongings and property in the wake of a blaze. This is why operators use the Esporta iS4000 Wash System, a state-of-the-art tool to even the odds. This technology boasts 35% less water consumption than traditional laundry jobs. 

This results in better restoration of textiles and soft contents, restoring 85% of the contents that traditionally would have been unsalvageable. If not dealt with quickly and appropriately with the right equipment and techniques, water – combined with smoke, soot, and the contents of your structure – can result in hazardous effects to the indoor air quality. This can hurt building occupants—pets, children, and others.

During a clean-up, it is important to clean and sanitize the remaining areas once torn-out debris is taken away for disposal. Debris and soot will contaminate any property marked by flames. In order to restore a clean and healthy environment, operators can use HEPA vacuums and air filtration systems to clean all affected areas. We thoroughly sanitize and deodorize everything. Once we finish the cleaning, we will take photos for the insurance company so you don’t have to. This saves you time and creates a speedier claims process.

Restore Normalcy with Soil-Away

Soil-Away Cleaning & Restoration guarantees a return to normalcy following all the right steps. By using proven methods and current technology and tools we can erase the bad experience that a fire causes. We have experience with fire damage, and we understand how to stop further losses. Call the professionals at Soil-Away Cleaning and Restoration at (603) 641-6555. 

removing odors

Let the Air In: Removing Odo …

If your living space has suffered from fire or water damage, there are always after-effects that serve to remind you of loss. Odors cling to belongings, especially soft goods, and it can take special services to properly restore the items and remove the smell. Soil-Away can help with removing odors. With our certified technicians and state-of-the-art equipment, we can eliminate odors from property and belongings. We also dispose of any unsalvageable belongings so you don’t have to. 

In the wake of a fire, we’ll wash and treat all structural surfaces in the affected areas. This will dissolve smoky residue from the pores of most surfaces, which is a common cause of lingering odors. Salvageable appliances, flooring, and other surviving contents are thoroughly cleaned and restored so you can get back to using them. 

We can remediate the smoke and odor problems, no matter what the property layout is. This includes single- and multi-family housing, commercial properties, and other occupied spots. It doesn’t matter what the size of the fire or storm was. Soil Away always has a plan of action, one perfectly customized to your specific needs. 

First, we follow restoration guidelines to evaluate the condition of your structure and possessions. Next, we determine what to do to remove any unwanted odors or remnants of the disaster. Once the assessment is completed, we turn that information into a viable action plan – one that solves your problems.

Complete and Thorough with Odor Removal

Since we provide thorough services, we use HEPA vacuums to remove unwanted particles from surfaces. Simultaneously, our HEPA air scrubbers clean the air capturing unwanted contaminants floating throughout the space. This process maximizes cleaning results and minimizes cross contamination.

If necessary, we will also use baking soda or dry-ice blasting for extreme cases where the odors fight to stick around. Our Esporta Wash System can sanitize soft contents like bedding, clothing, and curtains.

Our restoration techs use a combination of innovative technology and powerful cleaning products to give you fast but complete results. Whenever odors show no sign of leaving, let a full-service emergency restoration service remove them from your property, clothes, and other belongings. After we’re done, you won’t be able to detect any evidence of a fire or flood.

Connected and Resourceful at Removing Odors

We work closely with both local and national insurance carriers, property management companies, and homeowners. Soil-Away wants to make restoration as simple as possible so you don’t have to be stuck in this moment forever. We also provide storm damage restoration, biohazard remediation, furniture and carpet cleaning, and other services for those decidedly stressful events. Call us now at (603) 641-6555 for the best service in your region.

fire damage

Five Things To Know About Sa …

Fire damage is devastating, shocking, and traumatizing. You will likely experience a range of emotions, and in the beginning, you need someone to listen. You’ll also need someone to help you think through the next steps.

We’re Listening 

Soil-Away Disaster Restoration Services is a family-owned company with over 30 years of experience helping families and businesses get back to normal after a devastating disaster. While we hope this is a once-in-a-lifetime event for you, this is our business. We know what to do, how to do it, and can give you lots of individualized information based on your unique experience. 

We are available 24/7 for fire emergencies. Call us before the last embers are extinguished so that we can begin restoring your property right away. The sooner we can get on the scene, the more damaged property and personal items we will be able to salvage. 

Our Fire Damage Repair Process 


Our IICRC Certified project managers will thoroughly evaluate your situation, making extensive notes, and comprehensively documenting findings on the scene. We will put together a plan for restoration with a tentative timeline so that you are fully aware of how we intend to achieve your goals. We are happy to provide a copy of this plan and estimate to your insurance company and will work with your adjuster to make the claims process a smooth one. 

Safety and Security

The first step in restoration is providing safety and security to you and our technicians. We will board up and seal any open areas that may pose a security threat. We will also establish access protocols, so you know your home or business is secure.  


We will take extensive photos of our restoration process daily. There is no better way for you to see the beginning, middle, and end of our process. Project notes are another important documentation tool that we take seriously. These notes and photos are also crucial for your insurance company, and we provide copies. 


After a fire, we will need to move your contents to a secure location so that we can begin the reconstruction of your structure as soon as possible. We provide a complete pack-out of all your items, make a thorough and complete inventory of those items, and safely store them for you until the appropriate time. 

Contents Restoration 

We clean, sanitize, and deodorize all your damaged items with safe, responsible, and effective methods. We are first company in New Hampshire to implement the incredibly effective Esporta Wash System for soft contents. The Esporta Wash System is a revolutionary system that allows us to restore 90% of your soft contents, saving insurance companies (and you) thousands of dollars in replacement costs.


You can also trust us to remove and properly dispose of fire-damaged building materials safely. 

Cleaning and Deodorization

This extensive and intensive process removes soot and smoke odors from your structure and existing contents. With our innovative cleaning and deodorization techniques, you will not be able to detect a fire ever occurred, even on rainy or humid days. 

Rebuild and Reconstruct 

We are trained and certified to continue your restoration process with the rebuilding and reconstruction of your property. We provide solutions for framing, plumbing, flooring, and carpentry. When you hire us, you hire a one-stop-shop that can completely rebuild, reconstruct, and restore your home to pre-loss condition. We do it all. 

Claims Processing

We work with your insurance company with transparency and integrity to provide all necessary documentation, including copies of our estimates, invoicing, and photos. 


One of our highest priorities is keeping clear lines of communication open with you and your insurance company. We want you to feel confident and secure in the work we are doing. Also, we want to be sure your insurance company has all the information they need to help make your claims process smooth and easy. In addition, we encourage you to ask questions, drop by to look at progress, and voice any concerns. 

We believe in the highest levels of integrity and transparency and want you to be pleased with the work we do and how we get it done. 

Complete Restoration with Fire Damage and Repair

We are a one-stop company with a wide service area covering Manchester, Laconia, Portsmouth, Nashua and surrounding areas. We will help you navigate the entire restoration process from its beginning to its very end. In addition, we want to help you to get your house back to feeling like home again as soon as possible. One way we help homeowners achieve that goal is by seeing the job through from beginning to end. 

Soil-Away manages a team of skilled contractors who can meet the unique needs of your specific project. We provide a full range of licensed and insured experts, from carpenters and roofers to electricians and plumbers. This team is managed and overseen by your Soil-Away point of contact, so you don’t have to worry about keeping track. We do all of that for you. 

Because we can manage the entire job, you’ll get back to your home much faster than you would if you were trying to handle all the moving parts alone. You don’t have to wait for the next steps, delivery dates, or for contractors to get back to you. We handle all that so you don’t have to.  

Confidence and Trust In Our Fire Damage Repair

Soil-Away Disaster Restoration Services is a family-owned, local Manchester business with an A+ rating from the Better Business Bureau. With our decades of experience, we help families and business owners get back to normal after all types of disasters. Since we’re available 24/7 for emergencies like a fire, water, or storm damage, we know what to do even when it feels like you do not. 

You are important to us. As a result, we won’t disappoint you. Call us TODAY for more information or an estimate. 


How to Deal with Smoke Damag …

Where there is smoke damage, there was a fire. At Soil-Away, our team of professionally trained restoration technicians understands the devastation a fire causes. We know the frustration and fatigue of trying to recover once you’ve been affected by a fire, too. 

Once the fire is extinguished, restoration can feel like an impossible task. Smoke damage is insidious, and if it’s not handled by professionals, it can resurface for years to come, especially on hot, humid, or rainy days. With our specialized, high-tech restoration systems, we will eliminate all smoke damage so there is no remaining smoke odor. 

IICRC-Certified Soil-Away Restoration will get you back to pre-loss conditions with a restoration plan designed specifically for you. They train in the latest technologies and techniques. This means our technicians will clean, deodorize, sanitize, and restore your property to pre-loss conditions as quickly as possible. 

Our Process

First, we listen. Although we have handled many smoke damage and fire restoration incidents, this situation is unique to you. We want to hear about your experience and prioritize restoration based on what you deem most important.  

Then, based on your priorities, we will work with you to determine what to salvage and what to discard. 

Next Steps

Next, we thoroughly evaluate your situation. Then we’ll present you with a detailed list of how we plan to clean and restore your property. We establish a flexible timeline, so you know exactly how long your restoration will take. We will also provide this list to your insurance adjuster to assist with the claim processing. 

Our technicians will photograph and document all affected areas and specific items, taking detailed notes of soot and smoke odors. We want you to understand the processes we will undertake to restore your property completely. We will also provide copies of this information to your insurance adjuster.

How Soil-Away Can Help

We treat all your valuables as if they were our own and have a higher rate of salvaging soft contents (bedding, clothing, stuffed animals, etc.) than any other company in the region because of our Esporta Wash System. The Esporta Wash System utilizes technology, special cleaning cycles, and powerful, but safe detergents to restore salvageable soft goods to pre-fire use.  

Furniture, appliances, family photos, wedding china – whatever was in soot and smoke; we make every effort to restore it to pre-fire condition. We will set aside and verify with you any valuables we cannot restore before transporting for disposal.  

Communication is key. Fires are traumatic and stressful. We want to alleviate further stress by effectively communicating with you. Without burdening you with unimportant details, we reach out during every step in the process. We want you to be completely aware of what we are doing and how our timeline is working. 

About Soil-Away

Soil-Away Restoration has served our friends and neighbors in Manchester, Concord, northern Massachusetts, and southern Maine from our Hooksett, New Hampshire office for decades. 

Our independent, family-owned business maintains comprehensive, up-to-date training for all our technicians, and we are available 24 hours a day and 7 days a week. 

Call us TODAY to help make your restoration process as quick and painless as possible. We will not disappoint you. 

smoke damage

Smoke Damage and Odor Remova …

A home fire can be extremely damaging. Smoke damage is one issue that can arise during a house fire. The smoky odors left behind by the fire can be toxic and corrosive. It is vital to call a smoke and odor removal service company as soon as possible once the flames are put out. Soil-Away is available 24/7 and is also highly experienced in smoke and odor removal. Here are the steps to removal post-fire.

Assess the Damage

The first step is for Soil-Away to come in and assess the damages. We will walk around the property and study the extent of the damage. Then we’ll begin to decide what can be salvaged and what should be removed. At this point, we will create a plan and budget to clean the property.

After this, we’ll discuss the scope of the project with you and the insurance adjuster. Soil-Away will also take photographs to document what the damaged areas looked like before cleaning.

Clean Smoke and Soot from All Surfaces

After we make the plan, the next step is cleaning the smoke and soot from all surfaces in the house. The HVAC units are cleaned, and structural surfaces are also washed. Also, things like appliances and carpets are cleaned if they can be salvaged. The goal is to get your house in the same condition it was in before the fire.

Salvage Contents and Remove Debris

Soil-Away will try to salvage as many things as possible. Some items will be damaged beyond repair and will need to be removed. We have an Esporta Wash System that helps salvage soft items like clothing and bedding. In fact, Soil-Away can salvage a higher percentage of soft items than any other company in the area!

Follow the Insurance Claim

The insurance claims process can be a challenge! Fortunately, Soil-Away will also walk you through each step. We will manage your claim and provide the insurance company with photos and documentation. Soil-Away has experience working with many different insurance providers, so we can help you stay organized when it comes to the claim.

Let Soil-Away Help With Smoke Damage Cleanup

A house fire is very scary and stressful. Fire and smoke damage can also hurt the structural foundation of the house, as well as the many sentimental things inside. At Soil-Away, we work hard to clean and restore your home to the condition it was in prior to the fire. For more information about the smoke and odor removal process, contact Soil-Away today.

fire prevention

What You Risk When You Don&# …

It is so important to be cognizant of fire safety practices at home. If you do not practice fire prevention strategies, then you are at risk of seriously damaging your home and putting your family’s health in danger. Examples of fire prevention strategies are always making sure your smoke alarms work, checking to see if the oven is off after cooking, and not running the dryer when you are not home. Here are four things that you risk when you don’t try to prevent fire hazards.

Structural Damage

A fire can be extremely damaging to a home. With bigger house fires, the actual structure of the house can become damaged. Sometimes the home even needs to be rebuilt.

Damage to Personal Items

Fires bring great damage to personal items. This includes furniture, clothing, photo albums, electronics, and more. It can be devastating to see your memories and sentimental items ruined by a fire. Fortunately, Soil-Away is New Hampshire’s only certified Esporta Operator, which allows us to restore fire- and smoke-damaged items, including clothing, blankets, stuffed animals, and more.

Water Damage

Water damage is a side effect of fires. Firefighters use a lot of water to try and get the fire stopped. In the process, this can leave the home full of water damage. This moist environment allows black mold to thrive, which is very unhealthy for humans and animals to be around. Soil-Away removes water and dries the house using HEPA Air scrubbers, industrial fans, dehumidifiers, and air movers. An array of moisture meters and infrared cameras are used to detect hidden moisture.

Smoke and Soot Damage

A fire also leaves behind a lot of dangerous debris. Toxic debris and soot can get inside the HVAC duct system. Soil-Away uses HEPA vacuums and filtration systems to clean out air ducts. We work to remove soot, dust, and mold spores. Soil-Away also cleans other items affected by smoke and soot, such as furniture, carpets, and appliances. The goal is for everything to be sanitized and deodorized. Soil-Away will help get your house back to its pre-fire condition.

Fires are extremely dangerous, which is why daily fire prevention is so important. Make sure that you are doing these little things every day to ensure that you are avoiding fire hazards. Without fire prevention, a fire could easily cause widespread structural damage, water damage, personal item damage, and mold contamination. If your home has suffered a fire, contact Soil-Away Restoration today for more information about cleanup and repair services.


How To Prevent Winter Fire D …

Fire damage can happen at any time. Overloaded power outlets, cooking incidents, or space heaters can increase your risk of a fire this winter. To protect your home from fire hazards, here are some quick and easy tips to remember to keep everyone safe. And if a fire should happen, it is important to know how to extinguish it to prevent damage.

Don’t Overload Circuits

Extension cords are a great convenience but putting too many plugs into one outlet could be a recipe for disaster. Whether you’re plugging in lamps, charging a laptop, or using a hairdryer, make sure that you aren’t overloading your electrical system. Just a small spark from an overloaded circuit could start a fire that can cause serious damage. Space out your electronic devices instead of plugging them all into the same outlet.

Don’t Leave Space Heaters Unattended

Many people living in old, drafty houses use space heaters to heat their homes. However, it’s important not to allow them to run unattended. Space heaters pose a huge risk for fire in the wintertime. Not only can they catch fire by heating things up around them, but they can overload a circuit and lead to a spark that has disastrous consequences. Make sure that when you go to bed or leave a room, you turn those space heaters off.

Use Fireplaces with Caution

 Winter also means an increase in the use of fireplaces. While a nice fire can make your home warm and cozy on those cold days, it’s important to use caution. Make sure your chimney is clean each year before you start up your fireplace. Damage or soot buildup in your chimney can quickly lead to a fire. An annual professional inspection and cleaning is the best way to ensure that your fireplace is safe to use.

What to Do if There Is a Fire

If you do have a fire in your home, your first instinct might be to throw water on it. But that might not always be the best way to tackle it. In fact, in some circumstances, throwing water on a fire can make it even worse or lead to electrocution. If you experience an electrical fire or one that originated from the kitchen stove, don’t use water to extinguish it. Instead, you should use a fire extinguisher. Make sure you have functional fire extinguishers ready for use around your home, especially in your kitchen and any other space where you use heat or fire.

Occurrences of house fires increase every winter. But the good news is that there are several easy steps you can take to protect yourself and your family. Most importantly, if a fire ever appears to be getting out of control, leave the house immediately and call 911. If you’ve suffered fire damage, contact Soil-Away today so we can help you get your home cleaned up.

Why You Can’t Get Rid …

Something in your house caught fire. Maybe it was a faulty wire, or maybe a candle ignited a curtain. Whatever caused it, now that the fire is long gone, you might still be struggling to get rid of the smoke smell. But why? You’ve already attempted to clean the damaged area. Shouldn’t the smoke have just dispersed by now? Let’s take a look at a few of the reasons why the smell of smoke can linger.

Soft Surfaces

The more soft surfaces you have in a smoky area, the more likely it is that you’ll have a lingering smell. Smoke can cling to fabrics, so surfaces such as couches and carpets may hold onto that smell for a long time. Have you ever gone to a bonfire and then smelled like smoke for the rest of the night? It’s because the smoke settled into the fabric of your clothes. For the bonfire smell, all you had to do was toss your clothes into the washing machine. Unfortunately, items like cushions and rugs will prove much more difficult to clean.

Walls and Ceilings

In addition to your fabrics, your walls and ceilings can also absorb a smoky smell. Since smoke rises, your ceilings become prime real estate for a lingering smell. Your walls also hold onto a lot of that smell because your paint absorbs it. Thoroughly cleaning and treating the painted surfaces and then applying a fresh coat of odor-blocking sealant can eliminate a lot of the problem.

What You Can Do About It

Aside from repainting the walls after a proper cleaning, there’s not a lot that a non-professional can do about a lingering smoke smell. The contaminants from smoke and soot usually require a team of experts for removal. Furthermore, the accompanying fire and water damage may have caused serious structural issues to your home. Your best option is to hire a professional cleaning and restoration service. This way, you won’t risk overlooking any damage that might cause long-term issues.

Smoke Smell

Are you looking for a professional service to help you get rid of that smoke smell? Soil-Away can help. The expert team at Soil-Away has years of experience dealing with fire damage, including the smoke that gets left behind. From the first assessment to the final walk-through, we provide complete cleanup and restoration for fire-damaged areas. Our smoke removal includes the Esporta process, which removes smoke damage from soft goods. Are you ready to get rid of that smoke smell forever? Contact us today. We’re here for you 24/7.



Fire Damage: How Soil-Away C …

Fire damage can devastate a home, office, or apartment complex in mere minutes. When you’ve experienced fire damage, you may not know exactly where to start. How do you decide which belongings you can salvage? How soon should you deal with your insurance company? If a structure that you own has experienced fire damage, Soil-Away can restore the space for you. Below you’ll find a few of the measures that we take when dealing with fire damage.

Fire Damage

First, a Soil-Away team will conduct an initial assessment of the damage. We want to see just how deep the damage goes so that we can thoroughly restore the space. From there, we’ll go over the results of our assessment with you. We’ll talk about the furniture that we can salvage and the steps we’ll take to repair and restore your property to its pre-fire condition. These steps may involve temporarily removing belongings, replacing rotted wood, and rebuilding certain structures.

Not Just Fire

If you’ve dealt with this kind of disaster, you know that fire damage isn’t just fire damage. The water that put out the fire can wreak all sorts of havoc in your home. From initial damage to long-term mold growth, water can cause just as much damage as fire – if not more. Furthermore, you’ll also have to deal with smoke and soot, which leave stains and smells that can last for a long time. Your Soil-Away team will clear away this damage and all the resulting biohazards.

Final Walkthrough

We want to make sure that you’re satisfied with our cleanup and restoration, which is why we’ll walk you through the formerly-damaged area once we finish the job. During this time, please feel free to let us know of any final questions or comments that you might have. At Soil-Away, we center our work around customer satisfaction.

Insurance Help

As a final step in helping you deal with the fire damage, we’ll help you work with your insurance company as well. We’re happy to provide documentation, including photographs, of our cleanup process. We’ve worked successfully with insurance companies for nearly 30 years, so you can rest assured that we can help you expedite the process.

Don’t Delay

If your home, office, or other structure has experienced fire damage, don’t delay the repair process. Call Soil-Away for a quick and thorough mitigation. Call now at 603-641-6555.

Our Fire Damage Process …

You’ve just experienced a fire in your home. Even after the flames die away, your house carries the physical scars that remind you of the fire. The soot, smoke, and water that stay behind after a fire may seem impossible to remove. The damage may be extensive, but cleanup doesn’t have to be a difficult process for you. Soil-Away is here to help. Just give us a call, and we’ll handle everything about the fire damage, from the first inspection to helping you with your insurance report.

Fire Damage Inspection

The first step, of course, is a thorough inspection. Since the fire damage happened in your own home, it can be hard to get a full idea of how much fire restoration you’ll need. When you call in a professional, they can give you an objective view. Our highly-trained experts know how to recognize even the deepest and most subtle signs of fire damage. You can be sure that we won’t miss anything during your fire damage inspection.

Fire Restoration

Next comes the actual fire restoration, which is a multi-step process. We’ll get rid of damaged drywall and anything else that can’t be saved, and we’ll replace the damaged drywall with new drywall. Next, we’ll move on to salvaging the things that we can save. We’re certified to use the Esporta process in our fire restoration. This process thoroughly removes all soot and smoke residue from soft goods.

Water Remediation

People tend to forget about water damage when they think of fire restoration, but the water that put out the fire can be destructive if left alone. In fact, getting rid of the water is just as important – if not more important – than getting rid of the soot and smoke. At Soil-Away, we don’t stop until we get rid of all of the water damage. Our drying process involves air movers, scrubbers, industrial fans, and many other tools that get the job done.

Sanitization and deodorization

At this point, we’ll clean and deodorize the parts of your home that were impacted by the fire damage. We’ll restore your home to its previous state by clearing away the hazards that could harm your family’s health. This includes clearing the air ducts so that you can continue to breathe healthy air.

Final Inspection and Insurance Help

We end our process with one more inspection. During this part, you can walk through the restored section with us and make sure that you’re satisfied with the job we’ve done. Throughout the entire process, we’ll work with your insurance company to help you process the claim.

Fire Restoration with Soil-Away

If you’ve dealt with a fire in your home, the professionals at Soil-Away will treat your property with the utmost care and respect. If you need help to salvage and restore your property contact Soil-Away as soon as possible. The sooner we get started with damage control, the better. We are available 24/7 at 603-641-6555.

Photo by Biel Morro on Unsplash

There Was a Fire, and Now Th …

Fires and fire damage are never things that you plan for. Fires happen unexpectedly and can wreak havoc on your home and belongings. But did you know that once the flames have been put out and the smoke has cleared, you could be facing more than fire damage? Water damage is a very real concern in the wake of a fire. Whether it was put out by you or the fire department had to be called, your home and belongings can be affected by water damage. Here is how water damage can affect your home after a fire.

Standing Water

In the wake of a fire, there can also be a good amount of standing water. This is water that was used to extinguish the fire and then had nowhere to go. If that water is allowed to continue to sit without being removed it will damage what it came in contact with. It can ruin flooring, personal items, and even walls. Water has the power to weaken your home’s structural integrity. That is not something you want. The best way to protect your home and belongings from water is to ensure that water is removed right away.


Water used to put out a fire can spread contaminants. Think about what the water may pass through as it is extinguishing the fire. Water coming through the roof for example may go through attic insulation. Lead paint may be present in homes built prior to 1978. Walls that have been opened by the fire department or the fire damage itself may contain harmful contaminants such as dead rodents and their fecal matter, construction dust, and microbial growth – i.e. mold. Water can be used as a conduit to cross-contaminate a property. Proper extraction, demolition, sanitization and drying is 100% necessary.


When water or moisture go undetected in the aftermath of a fire, mold can grow freely. Mold is a risk for two main reasons. The first reason is it can destroy the structural integrity of whatever it is growing into. It can affect all types of material, weakening them as it grows. The second reason mold is dangerous is because of the health risks. Mold can cause any number of respiratory problems as well as more serious problems. Breathing mold in for an extended period of time is highly inadvisable.

It seems counter-intuitive that after a fire you should be worried about water damage, but it is a concern. Luckily that is where companies like Soil-Away come in. We are here to help restore your home from fire and water damage. If you have recently experienced a fire, give us a call at 603-641-6555. We’re here to help you.

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