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Our Flooding Cleanup Process …

Flooding can happen when you least expect it. Whether it’s from a storm or a burst pipe, flooding damage is not a welcome situation. Here at Soil-Away Restoration, we understand the stress of dealing with flooding and flooding damage. Here is our process of how we help families get their homes back after flooding.


The first thing we do when we arrive on site is to inspect the flood-damaged area. This inspection tells us what kind of water and level of damage we are dealing with. First and foremost, these are matters of safety for the homeowners and our team. We take pictures during the inspection to help you with the insurance claim. The inspection also helps us develop our plan of action.

Dry Out

All of the flood water has to be pumped out of the flood-damaged area before restoration can begin. This is done with the use of heavy pumps. If any water is left it can lead to biohazardous growths such as black mold. We search for hidden moisture pockets with the help of hydrometers and infrared cameras. Once all the water is pumped out we dry out the area with fans and dehumidifiers.


During the restoration phase, we remove all unsalvageable debris. Flooding damage affects different types of items differently and we make sure we salvage everything we can. All salvageable items are removed from the damaged area and cleaned. Once the place is completely restored we will bring the items back to their rightful place. We can even place your items in a storage facility until the work is done.

Final Inspection

Once all the repairs have been made to the affected area our team will walk through and assess that all the work is done and the area is restored. After we have ensured that the flood damage is restored we will walk through the repairs with the owner. We’ll explain the process and procedures we used to restore the flooding. We will also help by moving the possessions back into place so that space is completely restored.

Insurance Claim

Finally, we assist with the insurance claim process. We work with insurance providers and adjusters. All the photos we take of the damage are provided to the insurance company to help with the claim process. And we also provide all of our restoration documentation. We try to make the process as easy as possible for our customers.

Flooding is an unwelcome guest, and it can be overwhelming to figure out what to do when faced with flooding. Soil-Away is here to help clean up the flooding damage. If you have experienced flooding recently, give us a call at 603-641-6555. We’re here to help you.

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Do You Have a Sewer Line Pro …

There are many questions that come up when you own a home. One that you may have worried about is whether you have a sewer line problem. Sewer problems can be difficult to discover because the system is hidden. However, there are ways you can track the health of your sewer system and catch a problem before it gets too big. Septic system failures can result in sewage line backups into your home. This can be an extensive and costly cleanup process that you want to avoid. Here are three signs that there is a problem with your sewer line and/or septic system.

Smell Sewer Gas

Smelling sewer in and around your house is not a nice experience, and it is also a strong sign that there is a problem. Sewer systems are supposed to be airtight and to move downhill. This means that if you’re smelling sewage, there is a problem. The most likely scenario is that there is a crack somewhere in your sewer system. The smell is inconvenient enough, but you could end up with even bigger problems if the crack enlarges. Thus, if you’re smelling sewer gas in your home, be sure to hire a professional to take a look at it before the issue develops.

Sewage Backups, Blockages, and Slow Drainage

If your toilets, sinks, and other drains regularly backup or drain slowly, the system is not working correctly. This is especially true if the problem continues even after multiple attempts to clean the line. Water and debris should be able to move through the sewer line easily. However, a buildup in the system will result in backups and blockages. These are the easiest to spot symptoms of sewer line issues, and they shouldn’t be ignored.

Extra Green Grass Patches

Have you been wondering why certain patches of your grass are suddenly greener and lusher this spring? Did you know sewage is a top-notch fertilizer? If sewage is leaking under your yard, more lush and green grass can start growing. The fertilization might be making your lawn look better, but once the sewage starts building up or pooling, it will be a different story. So, if you haven’t been fertilizing or watering your lawn but it’s looking greener and lusher, get your sewer system looked at to be sure there isn’t a problem.

Because sewage lines and septic are hidden away, it can be difficult to spot an issue before it grows into a big problem. That is why it is so important to watch for the warning signs from your sewer line. If you notice warning signs, take action before the problem gets worse. And if you weren’t able to catch the signs before you had a full-blown sewer line or septic system problem on your hands, Soil-Away is here to help you. We are an IICRC certified team ready to help clean and restore your home after a sewage backup. Give us a call at 603-641-6555, or contact us on our website.


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