restoration services

Flooded Basement…Now W …

A flooded basement is never fun. In fact, it can be very damaging and costly. The first step to take after realizing your basement has flooded is to call a restoration services company like Soil-Away. Whether the basement floods due to a burst pipe or a heavy rainstorm, rest assured that your basement can be restored to its original condition. Read on to learn about the basement restoration process after a flood.

Call a Restoration Services Company

The first step is to call a restoration services company like Soil-Away. It is important to call as soon as possible because the longer the water sits around, the more damage it will do. We are on-call 24/7 for emergencies, and we will come out to help even if it’s in the middle of the night! The first step in our restoration process is an inspection by our crew. This allows us to assess the damages and potential safety hazards. In addition, we will take pictures of the damage, which can be provided to your insurance company.

The Restoration Process

After the assessment, the restoration process begins. First, the area must completely dry out in order to reduce the chances of future mold growth. Once the space dries, we use hydrometers and infrared cameras to make sure there isn’t any hidden water behind the walls or under the floor. After the drying, we remove flooring and drywall. Anything salvageable will be cleaned. Once everything is disposed of or cleaned, we do a final inspection walk-through to make sure everything looks as good as new.

Dealing with Insurance

Dealing with the homeowner’s insurance company can be overwhelming. At Soil-Away, we help homeowners with the insurance claims process. We send in photos and documents in order to provide information about the damage and the repairs. Homeowners should understand that it is illegal for insurance companies to try and persuade their clients to use a certain restoration company.

When dealing with a flooded basement, it is key to find a restoration services company that you can trust. Soil-Away has been in business since 1990 and has ample experience in all sorts of home restoration projects. Homeowners can gain peace of mind knowing that their damaged home is in good hands and that it will be restored in no time. For more information about Soil-Away and the services we provide, contact us today.

flood damage

4 Ways To Prevent Flood Dama …

Flood damage can be very harmful to a home. Not only it is costly to repair damages, but it can also ruin things with sentimental value. It is critical for homeowners to do as many things as they can to prevent flood damage before it happens.

Make Sure Appliances are Shut Off When Leaving The House

It can be easy to leave the appliances running when you leave the house. It is very tempting to get that last load of laundry completed or to make sure the dishes are clean before dinner. However, it is vital not to leave appliances running in the house when you are not home. If one of the appliances were to break and leak, you could be looking at a lot of flood damage. This is especially problematic if you have a basement. If the dishwasher starts leaking, the water can easily go through the ceiling and damage the basement as well.

Address Leaks Immediately

The second thing that all homeowners should do is address leaks immediately. If you realize there is a small leak under the kitchen sink or that the shower is constantly dripping, call a plumber immediately. Small leaks can sometimes turn into big leaks that cause flood damage in the house.

Inspect Roof and Clean Gutters

Another important homeowner responsibility is to periodically have the roof inspected. If the roof becomes damaged, it can lead to leaks, which could cause flood damage in the house. In addition to getting the roof inspected, get the gutters cleaned twice a year. A clogged gutter can overfill and will not properly flow water away from the house. This can lead to water flowing into the basement and cause flooding.

Invest in a Sump Pump

Homeowners with a basement that easily floods should invest in a sump pump. If the water table is above the foundation of the home, it can cause the basement to flood. A sump pump will pump water away from the house to ensure that the basement does not flood during rainy or snowy times.

Let Soil-Away Help With Your Flood Damage

No homeowner wants to come home to a flooded house. Flood damage can be costly and can ruin important and sentimental items in the home. It can also cause structural damage to the home. As a homeowner, work to prevent floods in as many ways as you can in the house. If your home does experience a flood, call Soil-Away. We will work to dry and restore your property as quickly as possible. Contact us today for more information about the flood restoration process.


Photo by Cristina Gottardi on Unsplash

Our Flooding Cleanup Process …

Flooding can happen when you least expect it. Whether it’s from a storm or a burst pipe, flooding damage is not a welcome situation. Here at Soil-Away Restoration, we understand the stress of dealing with flooding and flooding damage. Here is our process of how we help families get their homes back after flooding.


The first thing we do when we arrive on site is to inspect the flood-damaged area. This inspection tells us what kind of water and level of damage we are dealing with. First and foremost, these are matters of safety for the homeowners and our team. We take pictures during the inspection to help you with the insurance claim. The inspection also helps us develop our plan of action.

Dry Out

All of the flood water has to be pumped out of the flood-damaged area before restoration can begin. This is done with the use of heavy pumps. If any water is left it can lead to biohazardous growths such as black mold. We search for hidden moisture pockets with the help of hydrometers and infrared cameras. Once all the water is pumped out we dry out the area with fans and dehumidifiers.


During the restoration phase, we remove all unsalvageable debris. Flooding damage affects different types of items differently and we make sure we salvage everything we can. All salvageable items are removed from the damaged area and cleaned. Once the place is completely restored we will bring the items back to their rightful place. We can even place your items in a storage facility until the work is done.

Final Inspection

Once all the repairs have been made to the affected area our team will walk through and assess that all the work is done and the area is restored. After we have ensured that the flood damage is restored we will walk through the repairs with the owner. We’ll explain the process and procedures we used to restore the flooding. We will also help by moving the possessions back into place so that space is completely restored.

Insurance Claim

Finally, we assist with the insurance claim process. We work with insurance providers and adjusters. All the photos we take of the damage are provided to the insurance company to help with the claim process. And we also provide all of our restoration documentation. We try to make the process as easy as possible for our customers.

Flooding is an unwelcome guest, and it can be overwhelming to figure out what to do when faced with flooding. Soil-Away is here to help clean up the flooding damage. If you have experienced flooding recently, give us a call at 603-641-6555. We’re here to help you.

What To Do After Your Home F …

Groundwater, falling water, or home water system malfunctions can cause flooding in your home. No matter the cause of a flood, it is crucial to take action within the first 24 hours. Immediately employing a water damage restoration plan helps to ensure the safety of your home and family, and provides the best outcome with your insurance. Here are some of the first things to do after your home floods.

Avoid Unnecessary Risks

If the flood that caused damage to your home was severe, make sure that you stay safe upon your return. When returning to your home after a flood, check for any visible structural damage, such as warping, loosening, or cracked foundational elements. You should also contact your utility company if you suspect any damage has occurred to your water, gas, electric, or sewage lines. Ensuring that your home is structurally sound and all the utilities are functioning properly before re-entering will help prevent any unnecessary injuries or damages. Once everything is stable, water damage restoration can begin.

Take Pictures

Before you move anything or make any repairs, take pictures. Thoroughly documenting the flood damage done to your house is critical to begin water damage restoration. If you start to repair damages without recording them, you could risk a decrease in your coverage. This means potentially not being able to fully restore your house to its pre-flooding state.

Keep Your Health in Mind

Flood waters aren’t usually clean. This means that even after the water is gone, there still could be sewage or household chemicals left. When you re-enter your home after a flood, make sure to keep your health in mind. The waters that flooded your home may be carrying some nasty diseases that could seriously harm you and your family’s health. Make sure that proper safety gear such as waders, waterproof boots, and gloves are worn while water damage restoration is proceeding.

A flooding, even a major one, doesn’t mean that your home is a lost cause. One of the key elements of a successful water damage restoration is acting quickly. Don’t let flood water sit in your home, causing further damage and health problems. When water damage hits your home, contact Soil-Away Cleaning and Restoration. We are available 24/7 and are equipped with the right tools to respond to water loss immediately. For skilled, water damage restoration services contact Soil-Away Cleaning and Restoration at (603) 641-6555.

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