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A Dangerous Winter Mistake: …

The year has started out cold, and it’s going to stay cold for a while. If you haven’t prepared your pipes yet, it’s time. Nothing can ruin your cozy home like frozen pipes, and it’s important to know that water expands as it freezes. We’ve put together some tips to help you get through this vicious cold stretch with as little home damage as possible.

Protect Pipes

Frozen pipes prevent water flow, but even worse, they can eventually burst, causing damage and flooding. Luckily, there are numerous ways to prevent your pipes from freezing in sub-zero temperature. Here are the three most common ways to keep your home safe from frozen pipes.


Insulate pipes that are exposed to cold drafts, especially in crawl spaces and attics. Keeping the water warmer means you are reducing the amount of energy needed to heat the water in the winter months. Heat tape or thermostatically-controlled heat cables can be used to wrap pipes. However, if you are not able to safely and properly install these on your own, consider hiring a professional tradesperson.


Place an insulated dome or covering on outdoor faucets to reduce the likelihood of frozen pipes expanding. Using an indoor valve to shut off and drain water from the pipes leading to outside faucets will also help reduce the chance of freezing. You should seal leaks that allow cold air inside where pipes are located. With the cold weather, the tiniest of openings can let in enough cold air to cause a pipe to freeze. Look for air leaks around electrical wiring, dryer vents, and all pipes.

Drip Drop

A slow flow of water might be all it takes to reduce the buildup of pressure in your pipes. Even if you do end up with frozen pipes, the pressure will release in the water system. This will reduce the likelihood of a rupture.

If Frozen Pipes Occur

  • If you turn on your faucets and nothing comes out, leave the faucets turned on. Then call a licensed plumber to assist with fixing the blockage.
  • If your house or basement is flooding, turn off the water valve and immediately call your insurance provider and our disaster restoration team. We will meet with you at your home to evaluate the problem. Our people will work with you as you decide what services are needed: emergency restoration or just an estimate for the repairs.
  • Do not touch or use electrical appliances in areas of standing water.
  • Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard.

The people at Soil-Away Restoration Services are passionate about getting the job done right. So you can trust us to remove the excess moisture from your home or place of business, dry out the affected areas, and restore any water damages to your drywall, flooring, or wood components.

All our employees are certified by the IICRC, and we are the only firm in the region with an Esporta Certification. Contact us to take care of your frozen pipes or flood damage at (603) 641-6555 or visit us online at

restoration company qualities photo

What Makes A Good Restoratio …

If a restoration company begins services promptly, then they can drastically reduce the number of damages from disasters. With several restoration companies to choose from, how do you know which one is best for you?

Below are four very important qualities that will make your decision easier.



When selecting a restoration company, it’s imperative that the company has the necessary certifications for all services they provide.

Soil-Away is the only restoration firm in the region with three Master IICRC Certifications (water, fire, and textile). We are also NADCA-certified and are the only Esporta Certified Operators (soft content cleaning) in our service area.

Reliability and Reputation

All professional businesses must have appropriate certifications, but the company’s reliability is equally important. Our experts at Soil-Away act quickly and are also available 24/7. Additionally, we are equipped with a team of dispatchers who are ready to take your important call at any point.

Members of the community respect a good restoration company. Soil-Away is also family-owned, so we work to add a personal touch to every project. No franchise fees leave the local community and we maintain our commitment to the community with continuous volunteering and charity work.

Read the numerous testimonials from clients for whom we have provided restoration services.

Variety of Skills

Since there is more than one kind of disaster that can strike, Soil-Away offers more than one kind of service. We are a full-service firm that is ready to take on the aftermath of disasters. We provide services for:

  • Water damage restoration
  • Fire damage restoration
  • Basement flooding cleanup
  • Flood damage restoration
  • Smoke and odor removal
  • Mold remediation
  • Sewage and drain backup cleanup

Through professional carpet and air duct cleaning service, we help maintain a healthier indoor living environment.

Insurance Knowledge

An insurance company cannot dictate which restoration company you hire, but restoration companies need to have a working knowledge of how insurance companies and claim processes work. A good restoration company can help prepare necessary documents needed to obtain compensation for your home restoration project.

We serve Hooksett, Manchester, Concord, Nashua, Portsmouth, Laconia, northern Massachusetts, and southern Maine. If you find yourself in need of a restoration company, contact Soil-Away or call 603-641-6555.

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